Remote Learning requires a clear internet signal.

lf you’re having problems here are 2 Tips to consider.

Tip #1 Check your internet speed

Justvisit and click “Go” in the middle of the screen. It will automatically

detect test servers near your location. For the first test, use the server it chooses.

Afterward, you can try other servers around the country if you want.It will quickly tell

you the ping, upload speed and download speed of your connection. Speedtes twill

recommend you download Chrome to improve your speed,but it isn’t mandatory.

Tip #2 Restart the router or modem

In many cases,it’s common to just rip the plugs out of the back and hope that when it’s

plugged back in, things will work like they're supposed to. Ripping the cords out of the

back of the modem or router isn’t the right way to go aboutit, though. There are better

ways to properly reboot your devices — the techniques that the pros use when they're

dealing with slow route rfrustrations.

When to restart your router and/or modem

You may think it’s wise to restart your router or modem every time you have a lag in

connectivity, and you're right. A router reboot is one of the first things to try if the

internet has stopped working or you're having connectivity issues. A simple rebootwill

often resolve connectivity issues quickly and get you back to your normal browsing or

load times in a matter of minutes. But while you're likely aware that rebooting will help

solve slow internet signals, what you may not be aware of is that resetting your router

will also help to deter or interrupt any malicious attacks aimed at your network, so

rebooting can actually be an additional security measure, too. As an added bonus,

rebooting will kick any unwanted or unrecognized devices from your network,so it’s

wise to do this from time to time — even if you aren't having load or connectivity issues

with your internet or Wi-Fi signal.

Scenario #1: Rebooting a separate modem and router

Rebooting a separate modem and router is little different than rebooting a combined

router/modem device.

Here’s how to reboot a separate modem/router:

1. Locate your modem and router. If you aren't sure which is which, you can often

identify your wireless router by the visible antennas. Your router, on the other

hand, is what plugs directly into your modem, and your modem will plug into the

wall or other power source.

Unplug both the modem and router. Once you've located your modem and router,

you'll need to unplug both devices. You should see a powe rconnection on the

back of each device, and you'll need to pull out the plug from each one.

Leave both devices unplugged for at least 30 seconds. While a full 10 seconds

will suffice in many cases, you should still leave your devices unplugged fo rat

least 30 seconds — just to be thorough. Waiting a full 30 seconds ensures that

the capacitors in your router and modem completely discharge and that the

modem loses its connection to your ISP. You want this to happen so the

connection is forced to re-establish.

Plug the power back into your modem ONLY. When you do this, the lights on your

modem should light up to indicate that the modem has power. The process of

booting up and reconnecting to your ISP will take a few minutes — though in

some cases it can reconnecting as little as 60 seconds — so don’t panic if you

aren't seeing a row of green lights immediately.

Plug in the router and wait, at minimum,two full minutes. You may need to press

a power button on your router to get it to boot up, but it will depend on the type of

router you have. Once it’s plugged in (and poweredon), you'll need to wait at

least two minutes to give it enough time to boot up.

Test things out. Is your connectivity issue resolved? Perfect. You've successfully

rebooted your modem and router.

Scenario #2: Rebooting a combined modem and router

If you're trying to reboot a combined router/modem device, the stepswill differ slightly

from the ones above. To manually reboot a combined modem and router, you should

follow the steps below.

1. Unplug the power cord from the device or remove any batteries. Your device may

not have batteries, so you can skip that step if it uses a plug and outlet to power


2. Wait a full 60 seconds. Waiting a full minute before powering up your device will

give it time to fully disconnect from your ISP and completely discharge.If you

plug your device back in too quickly, it may not do much to fix your connectivity

or loading issues.

3. Reconnect the device to the power source. The next step is to reconnect your

combo modem/router to its power source. This could mean that you need to put

the batteries back into the device or just simply plug it into the wall or outlet.

4. Wait at least two minutes. You need to give your device time to powerup, so wait

a full two minutes (or more) for your device's lights to poweron.

5. Check to make sure the device's lights are all green. The color can vary from

device to device, but in general, a full row of green lights confirms that the device

has power and that you’ve waited enough time for it to connect to the internet.

6. Check your internet connection to make sure it’s working. If so, the reboot

worked and you're good to go.

Brooks Holmes